PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Allens Trophies Inc.. The collective work includes works that are licensed to Allens Trophies Inc.. Copyright 2003, Allens Trophies Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Allens Trophies Inc. or purchasing Allens Trophies Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Allens Trophies Inc. or to purchase Allens Trophies Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Allens Trophies Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Allens Trophies Inc. used in the site are trademarks or registered trademarks of Allens Trophies Inc.
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Allens Trophies Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Allens Trophies Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Allens Trophies Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Allens Trophies Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Allens Trophies Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Allens Trophies Inc. product is mistakenly listed at an incorrect price, Allens Trophies Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Allens Trophies Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Allens Trophies Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Allens Trophies Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Allens Trophies Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Allens Trophies Inc..
Your use of this site shall be governed in all respects by the laws of the state of Mississippi, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Allens Trophies Inc. products) shall be in the state or federal courts located in Forrest County, Mississippi. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Allens Trophies Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Allens Trophies Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Allens Trophies Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Allens Trophies Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Allens Trophies Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Allens Trophies Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Allens Trophies Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Allens Trophies Inc. in its sole discretion.
You agree to indemnify, defend, and hold harmless Allens Trophies Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Allens Trophies Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Allens Trophies Inc., Allens Trophies Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Allens Trophies Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Allens Trophies Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Cancellation, Change, Return Privileges and Refund Policies - Terms and Conditions of Sale
We begin processing your order immediately upon receipt. "Receipt" refers to the moment when an order has been seen by our Sales Team. Our Sales Team works Monday through Thursday 8:00 AM thru 5:00 PM Central Standard Time. Therefore, an order that is placed on Thursday at 5:01 PM CST will not be received until Monday at 8:00 AM CST.
The availability time for each product can be found on that product's individual page. Most of our products are either completely or at least partially hand-made by us to order here at Allens. In most cases products made by us will likely take at least 5 working days (Monday-Thursday are working days) to complete the process. Items not made by us as well as most clearance items (does not include any that need engraving and/or customization) can ship the following working day as long as we have the items in stock at the time of order receipt.
Upon review of your order, if we notice any conflicts, i.e. your requested need by date is sooner than we are able to produce the item/s, we will contact you via phone and email as soon as possible to discuss replacement options.
Limited Quantity items:
All items that have a limited quantity listed on our site are available in a first come, first serve basis and are not guaranteed to be in stock at the time we receive your order. If this is the case, we will contact you as soon as possible to discuss replacement options.
Cancellation and Changes to Custom Orders:
Since work has most likely already begun on your order, costs are incurred to make changes to or to cancel. Please review the change and cancellation charges below, which are based on the status of your order in our facility.
Changes on Custom Orders:
1. The first change: Free
2. Each additional change: $25.00
Cancellation of Custom Orders:
1. Order has processed through Sales, and Proofing (20% fee of total cost of your order plus credit card processing fees if applicable)
2. Order has processed through Production (75% fee of total cost of your order plus credit card processing fees if applicable)
3. Order has processed through Shipping (Cannot be Cancelled, No Refund Issued)
Cancellation to Non-Custom, made by Allens Orders:
Orders for non-custom, made by Allens products can be cancelled prior to shipping for a 20% fee of the total cost of your order plus credit card processing fees if applicable. Since work has most likely already begun on your order, costs are incurred to cancel.
Cancellation to Stock and/or Clearance (typically not made by Allens) Orders:
Orders for stock and/or clearance products (does not include any that need engraving and/or customization) can be cancelled prior to shipping for a 10% fee of the total cost. Since work has most likely already begun on your order, costs are incurred to cancel.
Return Privileges and Refund Policy:
Allens Crown & Trophy offers a 30 day return privilege. Within 30 days of delivery, merchandise may be returned in new condition and original packaging for exchange for other merchandise without incurring a restocking charge. Merchandise can also be returned for refund: if we receive your return in less than 7 days from the day you pick your order up or the date stamp on the tracking information, a 10% restocking fee will be accessed. If we receive your return between 8 and 30 days from the day you pick your order up or the date stamp on the tracking information, a 20% restocking fee will be accessed. Please contact us if you have received merchandise that is damaged or defective immediately. Failure to report a problem within 24 hours of receiving merchandise could void return privilege. Replacement items will be shipped by a carrier and service of our discretion.
Shipping and handling charges, as well as any applicable fees are not refundable.
Items returned that are more than 30 days after delivery, have been used, or not in new and resalable condition will not be accepted for return.
The following items are not returnable: custom-made and made to order merchandise, special orders, personalized items, and items identified as clearance or no returns.
Allens Crown & Trophy hates to say no! Therefore, please do not ask us to make any exceptions to our return privileges.
Our address for returns is:
Allens Crown & Trophy
220 Mobile St.
Hattiesburg, MS 39401
We recommend you send your return via a trackable service such as parcel post with delivery confirmation, FedEx or UPS and insure it for your own protection as we cannot be responsible for lost or damaged parcels. Be sure to maintain a copy of any tracking numbers in your records in case you need to contact us.
If your return is for exchange, please mark "Exchange" on a label attached to the outside of your parcel or on the package itself. If your return is for exchange, we will begin production on the new items as soon as we receive, inspect and collect any additional funds as necessary.
For any refused delivery or merchandise returned undeliverable, shipping and handling charges are not refundable. Return freight charges will be deducted from your refund. No refunds will be issued for undeliverable or refused deliveries on International shipments.
Allow 7 to 10 business days for your return to be processed. Refunds will be made in the manner of original payment. For credit cards, please allow 1 to 2 billing cycles for your refund to appear on your statement. For refund checks, please allow 8 weeks.